
When it comes to protecting your home, few things are more critical than a solid, well-installed roof. Whether you’re dealing with storm damage, an aging roof, or planning a full replacement, choosing the right roofing contractor can make all the difference. At Academy Roofing, based in Acworth and proudly serving the greater Atlanta area, we believe informed clients make the best decisions. That’s why we’ve compiled this list of essential questions every homeowner should ask before hiring a roofer.
1. Are You Insured?
This is non-negotiable. A reputable roofer should carry both liability insurance and workers’ compensation. This protects your home from accidental damage and you from potential legal issues if accidents occur on your property. Your roofer should be able to provide you with details about their insurance.
2. What Experience Do You Have in the Atlanta Area?
Roofing challenges differ from region to region. Roofs throughout Georgia will face heat, humidity, and seasonal storms. Ask if the contractor has experience working with homes in your area and understands local building codes and weather patterns.
3. Can You Provide References or Reviews?
A trustworthy roofer should be able to provide recent references or direct you to online reviews. Look for consistency in customer satisfaction, particularly in areas such as communication, timeliness, and the quality of work. Consider also looking at your roofer’s Better Business Bureau rating.
4. What Roofing Materials Do You Recommend and Why?
Not all shingles are created equal. A good roofer will explain the pros and cons of different materials and recommend options based on your budget, aesthetic preferences, and the structure of your home.
5. Do You Offer a Warranty?
A solid warranty is a sign of confidence in workmanship and materials. Some roofers have a special relationship with manufacturers and might be able to offer better-than-usual limited warranties. Ask about both manufacturer warranties and workmanship guarantees to make sure you’ll be taken care of after the job is complete.
6. What Is Your Process for Roof Inspection and Estimate?
Before any work begins, a thorough inspection is essential. Ask if the roofer will inspect the attic, check for ventilation issues, and assess underlying damage. Keep in mind, roof inspections aren’t typically free if a work agreement hasn’t already been made, so ask about any inspection fees to avoid surprises.
7. How Will You Protect My Property During the Project?
Roofing can be messy. Ask how the contractor plans to protect landscaping, clean up debris, and ensure nails and materials don’t end up in your yard. A roofer with a clear clean-up plan is a roofer that takes pride in doing a job right.
8. What Is the Timeline for Completion?
Delays happen, but a professional roofer should provide a realistic timeline and communicate clearly if changes arise. If you run a business, ask your roofer if they can accommodate for your business hours and how that might affect the timeline.
9. Who Will Be On-Site Managing the Project?
It’s important to know who’s in charge. Will there be a foreman or project manager on-site? Will you have a direct point of contact? Clear communication is vital to quality control, so knowing who you can talk to is a must.
10. What Sets You Apart from Other Roofers?
This is your chance to hear what makes a roofer unique. Whether it’s customer service, craftsmanship, or community involvement, the answer should reflect genuine pride in their work. Let them really sell their services to you.
Academy Roofing
Hiring a roofer is a major decision, but asking the right questions can help you feel confident and informed. At Academy Roofing, we welcome your questions and are committed to providing honest answers, expert service, and roofs that stand the test of time.
Built on truth, backed by experts.
Ready to get started? Contact us today, or call us at 678.384.7663, to schedule an inspection or explore the best roofing solutions for your business.